6. basIC CaLL ManaGeMent............................................................ 16
6.1 mAKING CALLS, ANSWERING CALLS AND ENDING CALLS
(SUPPORTED SOFTPHONES ONLY) ........................................................................................16
6.2 CALL WAITING ......................................................................................................................................16
6.3 CONFERENCE CALL WITH mULTIPLE HEADSETS..........................................................16
7. aDVanCeD Jabra PrO 930 FeatUres ..................................... 17
7.1 SAFETONE™ AUDIO PROTECTION ..........................................................................................17
7.2 WIRELESS RANGE................................................................................................................................17
7.3 POWER mANAGEmENT..................................................................................................................17
7.4 PC AUDIO DETECTION....................................................................................................................17
7.5 LISTENING TO mUSIC.......................................................................................................................17
7.6 HOW TO CHANGE ADVANCED SETTINGS.........................................................................18
7.7 HOW TO RESET ADVANCED SETTINGS................................................................................19
7.8 COPY SETTINGS TO mULTIPLE JABRA PRO 930 BASES .............................................19
7.9 FORCED PAIRING (PAIRING A NEW PRImARY HEADSET).........................................19
8. sUPPOrt................................................................................................. 20
8.1 FAQS AND TROUBLESHOOTING...............................................................................................20
9. teChnICaL sPeCIFICatIOns ......................................................... 21
9.1 JABRA PRO 930 HEADSET.............................................................................................................21
9.2 HEADSET BATTERY ............................................................................................................................21
9.3 mATERIALS AND ALLERGIES.......................................................................................................22
9.4 JABRA PRO 930 BASE.......................................................................................................................22
9.5 PRODUCT DISPOSAL .......................................................................................................................22
9.6 CERTIFICATIONS AND SAFETY APPROVALS.....................................................................23
Jabra PrO 930
3
1. WELCOmE
Congratulations on purchasing your new Jabra PrO 930. We are sure you will enjoy its wide range of features, and
find the headset comfortable to wear and easy to use.
Jabra PRO 930 headset features
•
•
•
•
•
•
•
•
Wideband audio for exceptional sound quality.
Volume and mute controls.
Intuitive headset multi-function button for easy call handling.
LeD and audio indicators.
advanced hearing protection with safetone™.
noise-cancelling microphone.
auto sleep mode for energy conservation.
headband and earhook wearing-styles (earhook not supplied in all regions).
Jabra PRO 930 base features
•
•
•
•
headset recharge docking cradle.
Visual and audio call status indicators.
battery indicator.
Voice-prompted configuration.
Jabra PrO 930
4
2. PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
headset
base
headband attachment
Power adapter
earhook attachment
Usb cable
Quick start Guide
(not supplied in all regions)
Warning & Declaration
booklet
Jabra PrO 930
5
2.2 HEADSET OVERVIEW
speaker volume up
button
Mute button
speaker volume down
button
LeD indicator
Multi-function
button
Microphone boom arm
speaker
Mount for
wearing-style
attachments
recharge contact
noise-cancelling
microphone
Jabra PrO 930
6
2.3 HEADSET ATTACHmENTS
the Jabra PrO 930 headset can be worn in three different wearing-styles: headband, earhook or neckband. the
headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PrO 930.
the neckband attachment can be purchased separately.
all wearing-styles are interchangeable and can be worn on either the left or right ear.
regardless of wearing-style, position the microphone as close to the mouth as possible for maximum noise-
cancelling effect.
Attaching the headband
CLICK
Attaching the earhook (earhook not supplied in all regions)
CLICK
Attaching the neckband (optional accessory)
CLICK
R
L
Jabra PrO 930
7
2.4 BASE OVERVIEW
headset cradle
headset recharge
contact
audio link
indicator
Foldable base stand
battery indicator
Mute indicator
speaker
Usb port
Power adapter port
Jabra PrO 930
8
2.5 OPTIONAL ACCESSORIES
the following Jabra PrO accessories are available separately. Visit jabra.com for full accessory overview.
replacement headband attachment
neckband attachment
replacement earhook, with earbuds
replacement ear cushions
Jabra PrO 930
9
3. CONNECTING TO A PC
refer to the Warning and Declaration guide for important safety instructions prior to installation and use of the
Jabra PrO 930.
3.1 FOLDABLE BASE STAND
the Jabra PrO 930 base stand can be folded into three positions: open, closed and standing position, as
illustrated.
CLICK
3.2 CONNECT TO PC
1. Plug the Usb cable to the port marked
on the base.
2. Connect the Usb cable to any free Usb port on the PC.
Jabra PrO 930
10
3.3 CONNECT POWER SUPPLY TO BASE
1. Plug the power adapter into the port marked
on the base.
2. Connect the power adapter to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20
minutes or until the battery indicator on the base
is steady green.
Jabra PrO 930
11
4. JABRA PC SUITE
Jabra PC suite is a collection of software designed to support the Jabra PrO 930. For optimal functionality and
management of the Jabra PrO 930, it is highly recommended to install Jabra PC suite.
Jabra PC suite consists of:
Jabra Control Center
settings management and monitoring of the Jabra PrO 930.
Jabra Device Service
Manages the interaction between the Jabra PrO 930 and Jabra Control Center and softphone drivers.
Jabra Firmware Updater
Updates Jabra PrO 930 firmware.
Online Help
searchable help for Jabra PC suite.
Jabra PC suite additionally includes drivers for various softphones. For a list of supported softphones, visit the
4.1 INSTALL JABRA PC SUITE
to install Jabra PC suite download the latest version from the Jabra website at www.jabra.com/pcsuite
4.2 SET JABRA PRO 930 AS SPEAKER AND mICROPHONE
before first time use of the Jabra PrO 930, it is important to set the Jabra PrO 930 as speaker and microphone
in the audio configuration section of your softphone software (e.g. skype). refer to specific softphone
documentation for assistance in setting audio configurations.
4.3 FIRmWARE UPDATES
Firmware updates improve performance, or add new functionality, to your Jabra PrO 930.
Update firmware
•
•
Launch the Jabra Firmware Updater installed with Jabra PC suite, and follow the Firmware Updater wizard, or
Check for the latest version via Jabra Control Center > Help > Check for Updates.
When the base is in firmware update mode, the battery icon will change to purple.
Jabra PrO 930
12
5. JABRA PRO 930 FEATURES
5.1 HEADSET mULTI-FUNCTION BUTTON
the multi-function button can answer calls and end calls using a combination of taps, double-taps or presses.
Multi-function button
Press and hold
(1-3 seconds)
Function
Tap
Double-tap
answer incoming call
end current call
reject incoming call
Put current call on hold, and accept incoming call
(not supported by all softphones)
Power on
Power off
(5 secs)
5.2 HEADSET SPEAKER VOLUmE BUTTONS
the speaker volume buttons adjusts the headset speaker volume.
speaker volume buttons
5.3 HEADSET mUTE BUTTON
the mute button mutes or un-mutes the headset microphone.
Mute button
Jabra PrO 930
13
5.4 HEADSET LED INDICATOR
the LeD indicator indicates call status.
Led indicator
LED sample
(click to view)
LED sample
Headset state
Connected
not connected
active call
Headset state
(click to view)
headset docked in base
headset docked in charger
headset docked in unknown base
settings copying
Incoming call
Power on
settings copied
Power off
settings cannot be copied
Firmware updating
Pairing
5.5 HEADSET AUDIO INDICATORS
the headset plays a variety of voice announcements and audio tones to indicate headset status and actions.
Audio Sample
(click to listen)
Audio sample
(click to listen)
Audio tones
Power on
Audio tones
Microphone muted
Call ended
Power off
button tap
battery low
button double-tap
button press
Conference start
Conference end
Maximum speaker
volume reached
Out of range
Minimum speaker
volume reached
Incoming call accepted
Jabra PrO 930
14
Audio Sample
(click to listen)
Audio sample
(click to listen)
Voice prompt
setup
Voice prompt
Peakstop and intellitone
audio protection
Wireless range
auto sleep mode
Goodbye
Peakstop
normal
Low
Very low
On
Factory default
Off
5.6 BASE VISUAL INDICATORS
the Jabra PrO 930 base has three LeDs to indicate battery level, call status and events.
Icon Event
battery charging (slow flash)
Full battery
Low battery
Very low battery (fast flash)
sleep mode (slow flash)
Unknown battery status
Microphone muted
active audio link between
headset and base
searching for headset
5.7 BASE AUDIO INDICATORS
the base speaker is located on the rear of the base, and plays audio tones to indicate when the base is powered
on, and when there is an incoming call. the incoming call ringtone volume is set to medium by default, and can
be changed using Jabra Control Center.
Jabra PrO 930
15
6. BASIC CALL mANAGEmENT
6.1 mAKING CALLS, ANSWERING CALLS AND ENDING CALLS
(SUPPORTED SOFTPHONES ONLY)
How to do
1. Lift headset from docking cradle, or tap the multi-function button.
2. Dial number using softphone application.
Make call
answer call
reject call
end call
Lift headset from docking cradle, or tap the multi-function button.
Double-tap the headset multi-function button.
Dock the headset, or tap the multi-function button.
6.2 CALL WAITING (SUPPORTED SOFTPHONES ONLY)
Call waiting allows a current softphone call to be placed on hold, and an incoming softphone call to be answered.
Check specific softphone documentation for call waiting compatibility.
Call waiting can be managed on the headset or the base.
Multi-function button
accept incoming call, and put current call on hold.
accept incoming call, and end current call.
reject incoming call, and remain on current call.
switch between current call, and call on hold.
Press (1-2 secs).
tap.
Double-tap.
Press (1-2 secs).
6.3 CONFERENCE CALL WITH mULTIPLE HEADSETS
the Jabra PrO 930 is able to pair with four headsets in total for conferencing: one primary and three secondary
headsets (narrowband only).
Connect secondary headset
1. While the primary headset is undocked and on a call, dock the secondary headset with the base hosting the
call. When the headsets are successfully paired, a double-tone will sound in the primary headset.
2. tap the multi-function button on the primary headset to accept the secondary headset. the audio is now
shared between headsets.
Ending, or leaving, the conference
the primary headset user can end the conference by hanging up on the call. the call is ended for all headsets.
Guests can leave the conference by pressing the multi-function on their headset, or by docking the headset with
the base. the conference call is still active for the other headset(s).
Jabra PrO 930
16
7. ADVANCED JABRA PRO 930 FEATURES
7.1 SAFETONE™ AUDIO PROTECTION
safetone™ provides effective hearing protection against potential risks, such as acoustic shock and noise exposure.
safetone™ consists of two components, Peakstop™ and Intellitone™ and can be set using Jabra Control Center,
or via the Jabra PrO 930 headset (see section 7.6).
PeakStop™ acoustic shock protection
Peakstop™ automatically suppresses sounds over 118db(a), protecting hearing from acoustic shock.
IntelliTone™ noise-exposure protection
Intellitone™ offers protection against acoustic shock and noise exposure over 85db(a), corresponding to up to 8
hours of daily talk.
7.2 WIRELESS RANGE
the Jabra PrO 930 supports a maximum wireless range of up to 120 meters. Physical obstructions and
electromagnetic interference may shorten this range. the wireless range can be adjusted to prevent interference
with other wireless devices (see section 7.6).
headset sound quality may deteriorate the further the headset is from the base, and may improve the closer the
headset is to the base. When the headset is completely out of range, a unique tone will be played in the headset
every few seconds.
If the headset is on a call when moved out of range, the audio will be lost; however the call will remain active at
the base for 120 seconds. to restore audio to the call, move the headset into range of the base.
If the headset remains out of range of the base for more than an hour, the headset will power down to conserve
battery.
7.3 POWER mANAGEmENT
the Jabra PrO 930 provides several built-in power management features for conserving energy.
Auto sleep mode
auto sleep mode can be enabled using the Jabra PrO 930 base (see section 7.6). auto sleep mode is off by
default. When enabled, the Jabra PrO 930 will automatically enter sleep mode after 8 hours of inactivity, as
indicated by the battery indicator slow flashing blue. sleep mode will end when docking or undocking the
headset.
NOTE: If the Usb cord is disconnected from the PC or the PC goes into sleep mode, the base will automatically
enter sleep mode.
Automatic headset power off
after 60 minutes of no audio link between headset and base, the headset will automatically power off. to power
the headset on, tap the multi-function button.
7.4 PC AUDIO DETECTION
the Jabra PrO 930 can be configured to automatically open an audio link between headset and PC when sound
is detected on the PC. automatic PC audio detection is default-enabled.
Enable/Disable PC audio detection
1. Launch Jabra Control Center, and select the ´softphone (PC)´ tab.
2. select the relevant setting under ´PC audio control´, and then click apply.
7.5 LISTENING TO mUSIC
Music played on a PC connected to the Jabra PrO 930 will automatically play in the headset. alternatively double
tap the multi-function button to keep the audio link open.
Jabra PrO 930
17
7.6 HOW TO CHANGE ADVANCED SETTINGS
three advanced settings can be configured using the base. Voice prompts indicate the current setting and value.
the three settings are:
• audio protection.
•
Wireless range.
• auto sleep mode.
1
•
Start setup mode
Put on the headset.
setUP
start
setup
• simultaneously press and hold both headset volume
buttons until the voice prompt says “setup”and then
release the buttons.
2
•
•
Setup mode
the headset buttons are used to cycle through the settings and values.
the base lights
, or voice prompts are used to indicate which setting and value is currently selected.
Settings Values
Cycle
through
settings
Cycle
through
values
Base light
Setting
Base light
Value
Peakstop (default)
Peakstop and Intellitone
normal (default)
Low
audio protection
flash x1
flash x2
Wireless range
Very low
Off (Default)
On
auto sleep mode
flash x3
3
End setup mode
GOODbYe
When finished, simultaneously press and hold both
headset volume buttons until the voice prompt says
“Goodbye”and then release the buttons.
end
setup
the base will restart and update the settings, indicated
by the white battery icon
on the base.
Jabra PrO 930
18
7.7 HOW TO RESET ADVANCED SETTINGS
•
Put on the headset.
FaCtOrY
DeFaULt
• simultaneously press and hold the mute button
and both headset volume buttons until the voice
prompt says “Factory default”and then release the
buttons.
reset
settings
the base will restart and reset the settings, indicated
by the white battery icon
on the base.
7.8 COPY SETTINGS TO mULTIPLE JABRA PRO 930 BASES
Jabra PrO 930 settings can be manually copied onto other Jabra PrO 930 bases.
1. Dock headset in the base.
2. Press and hold the headset mute button until the headset LeD flashes, and then release. When the settings
have successfully copied, the headset LeD will turn solid white.
3. Undock the headset and dock in the new base to copy the settings to the new base. the headset LeD will
flash 5 times to indicate the settings are being copied, and then will turn solid white when successfully copied
to the new base.
4. to copy the settings to multiple bases, repeat step 3.
5. When finished copying settings, redock the headset with the original base (primary base), or press and hold
the headset mute button until the headset LeD flashes and then release.
7.9 FORCED PAIRING (PAIRING A NEW PRImARY HEADSET)
It is possible to force the Jabra PrO 930 to pair with a new headset, even when it is currently paired with another
headset.
1. Dock the new headset in the base.
2. Press the multi-function for 1-2 seconds. the headset LeD will begin to flash. Forced pairing will take between
10 seconds - 2 minutes.
3. When paired successfully, the battery indicator will turn green (or red if the headset battery is low).
Jabra PrO 930
19
8. SUPPORT
8.1 FAQS AND TROUBLESHOOTING
Q
How do I pair my headset with the Jabra PRO 930 base?
a
Dock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base is currently
linked with a primary headset (a headset already paired with the base). alternatively you can force pair a new
primary headset, if there is currently a primary headset already paired with the base.
Q
Can I pair my headset directly with a third-party DECT phone, or base?
a
no. the headset can only be paired with a Jabra PrO 930 base.
Q
Why doesn’t my computer detect the Jabra PRO 930?
a
try connecting the base to another Usb port on the PC. It is recommended to have a direct connection
between the base and Usb port (without a Usb hub). If available, run the softphone audio wizard.
Q
Why doesn’t my headset work with my softphone?
a
Check the following:
•
ensure the headset battery is charged. the base battery icon will be blinking green when charging,
or solid green when charged.
•
•
•
ensure the headset is in range of the base. the range is up to 120 m, depending on environment.
ensure the headset and base are paired. to initiate pairing, dock the headset.
ensure the Jabra 930 is selected and configured in your softphone settings.
Q
Why can I not hear sound or listen to music from my PC in my headset?
a
Check the following
•
ensure the Jabra PrO 930 is set as the current audio device in Windows sound and audio Devices control
panel, and in your softphone software.
•
ensure the audio link to your PC is active. right-click the Jabra Device icon in the Windows taskbar,
and select Open audio Link, or double-tap the multi-function button on the headset.
Q
Is it possible to set up an automatic dial tone for my softphone when I undock my headset?
a
Yes, for supported softphones the Jabra PrO 930 can be configured to automatically get a dial tone when the
headset is undocked.
1. Launch Jabra Control Center, and select the ´softphone´ tab.
2. select/deselect the ´Open link when headset is undocked´ setting, and then click apply.
Q
What is the range on the Jabra PRO 930?
a
Jabra PrO 930 supports a maximum range of up to 120 m (base to headset). range will vary depending on
the environment the headset is used.
Q
Can I make a conference call using multiple headsets?
a
Yes, the Jabra PrO 930 is able to pair with four headsets in total for conferencing: one primary, and three
secondary headsets (narrowband) or one secondary headset (wideband).
Q
Can I password protect my settings
a
Yes, you can password protect your settings in Jabra Control Center. If password protection is on, you cannot
change your advanced settings or reset the Jabra PrO 930 to the factory default settings.
Q
Can I turn the headset off to save power when I’m away from the base?
a
Yes. Press and hold the headset multi-function button on the headset for five seconds to power the headset
off. to power the headset back on, dock the headset with the base, or tap the multi-function button.
Q
What is the talk time for a Jabra PRO 930 headset?
a
Wideband is up to 6 hours talk time. narrowband is up to 8 hours talk time.
Q
My headband/earhook/neckband is broken. How do I purchase another one?
a
Please contact your local Jabra supplier.
Jabra PrO 930
20
9. TECHNICAL SPECIFICATIONS
9.1 JABRA PRO 930 HEADSET
Operating environment:
0˚C to +40˚C; Up to 95% rh non-condensing.
Call control:
Multi-function button support for answer call, end call, reject call, docking operations also answer and end calls.
Volume control and microphone mute:
button controls on headset.
Visual indicator:
LeD indicates call status, pairing status and other events.
Audio indicators:
tones indicate incoming calls, low battery, volume level, microphone muting and other events.
Sound quality:
DsP noise reduction; echo cancellation; tone control; wideband audio.
Recharge:
While docked in the Jabra PrO 930 base.
Wireless standard:
(Cat - iq) european DeCt and U.s. DeCt.
DECT range:
For european DeCt; up to 120 meters from Jabra PrO 930 base to headset.
For U.s. DeCt; up to 350 feet from Jabra PrO 930 base to headset.
DECT frequencies:
Us DeCt: 1.92 - 1.93 Ghz.
eU DeCt: 1.88 - 1.90 Ghz.
Wearing-styles:
headband, and earhook (earhook not supplied in all regions). neckband is available as an accessory.
Microphone boom arm style:
Midi.
Speaker(s):
Wideband speaker.
Microphone:
noise-cancelling microphone.
9.2 HEADSET BATTERY
Battery type:
Lithium Ion-polymer.
Battery capacity:
295 ma/h, typical.
Battery talk time:
Up to 8 hours.
Battery lifetime:
Minimum 1000 charge cycles.
Battery standby time:
at least 36 hours.
Operating temperature range:
-20˚C to +60˚C.
Note: the headset features a temperature-dependant charging algorithm that prevents the battery from being
charged during extreme temperatures (below 0˚ and above 45˚C).
Jabra PrO 930
21
Battery charge time:
20% charge in less than 20 minutes.
50% charge in less than 45 minutes.
Full charge in less than 3 hours.
Battery shelf life:
headset battery holds charge for at least 6 months in the off state, before recharge is required.
9.3 mATERIALS AND ALLERGIES
the headband attachment is made of stainless steel and does not have a nickel-coated surface. nickel release
from the headband is 0.02 μg/cm²/week, which is below the 0.50 μg/cm²/week limit established by eU Directive
94/27/eF. the stainless steel alloy was tested for nickel release in accordance with the european standard en
1811:1998.
Other wearing-style attachments are made of plastic and contain no known allergens. the ear cushions do not
contain vinyl. the products contain no nickel, chrome or natural rubber that can come into contact with users’
skin.
9.4 JABRA PRO 930 BASE
the Jabra PrO 930 base meets the following specifications.
Dimensions:
118 mm x 76 mm x 29 mm.
Wireless standard:
(Cat - iq) european DeCt and U.s. DeCt.
Operating environment:
0˚C to +40˚C; Up to 95% rh non-condensing.
Recharge cradle:
Fits supplied Jabra PrO 900 series headset.
Audio:
built-in speaker provides ring tones and/or audio feedback for keypad operation.
PC connector:
Mini Usb.
Firmware update:
Downloadable from web, or via Jabra PC suite.
PC-based configuration:
all settings can be stored and loaded from a PC for backup and mass deployment.
Softphone support:
Full call handling for skype, Microsoft Office Communicator and Cisco IP Communicator; for other softphones see
headset as a standard sound card; support for additional softphones may be added via driver updates for the PC.
For the latest updates, see jabra.com/pcsuite on the web.
9.5 PRODUCT DISPOSAL
Please dispose of the headset according to local regulations and recycle when possible. Do not dispose as
household waste. Do not dispose of the headset in a fire as the battery may explode. batteries may also explode
if damaged.
Jabra PrO 930
22
9.6 CERTIFICATIONS AND SAFETY APPROVALS
CE
this product is Ce marked according to the provisions of the r & tte Directive (99/5/eC). hereby, Gn declares that
this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/
Within the eU, this device is intended for use in austria, belgium, Cyprus, Czech republic, Denmark, estonia,
Finland, France, Germany, Greece, hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal,
slovakia, slovenia, spain, sweden, the netherlands, United Kingdom, and within eFta in Iceland, norway and
switzerland.
FCC
this device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Users are not permitted to make changes or modify the device in any way. Changes or modifications not
expressly approved by Jabra will void the user’s authority to operate the equipment.
this equipment has been tested and found to comply with the limits for a Class b digital device, pursuant to part
15 of the FCC rules. these limits are designed to provide reasonable protection against harmful interference
in a residential installation. this equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
however, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/tV technician for help.
the user must place the base 8”(20 cm) or more from any personnel in order to comply with FCC rF exposure
requirements.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this
device must accept any interference, including interference that may cause undesired operation of the device.
the term “IC:”before the certification/registration number only signifies that registration was performed based
on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
Patents and design registration pending international
Jabra PrO 930
23
© 2011 Gn netcom a/s. all rights reserved. Jabra® is a registered
trademark of Gn netcom a/s. all other trademarks included herein are
the property of their respective owners. (Design and specifications subject
to change without notice).
MaDe In ChIna
type: Whb003
|